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KMID : 0355420100340020214
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Journal of Korean Academy of Oral Health
2010 Volume.34 No. 2 p.214 ~ p.221
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Dental service providers` satisfaction with dental health insurance
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Hwang Ji-Min
Park Yong-Duk
Kim Ji-Hyun
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Abstract
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Objectives. The purpose of this study was to examine the awareness and the satisfaction of dental practitioners with the dental health for improving the dental health insurance plans.
Methods. We surveyeddental practitioners who selected by proportional stratified sampling among dental hospitals in Seoul, Incheon and Gyeonggi Province registered with the Korea Dental Association as of 2009. All collected survey data were processed using SPSS ver 12.0.
Results. Practitioners were better aware of the necessity of the health insurance for the dental treatment (3.20±0.59) and were good satisfied with the reflection each of the opinions of consumers and specialists about the current insurance policies (2.38±0.65). Both dentists (n=84, 50.9%) and dental hygienists (n=141, 45.8%) gave top priority to scaling for inclusion in coverage. There was a significant positive correlation between the subfactors of the health insurance awareness and the satisfaction levels.
Conclusions. To boost the awareness and satisfaction of dental service providers, the dental health insurance should accommodate the opinions both of consumers and practitioners.
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KEYWORD
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dental health insurance, recognition, satisfaction
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